Lg solar container battery cabinet

Are LG Energy Storage batteries recalled?

A: In cooperation with the U.S. Consumer Product Safety Commission ("CPSC") and other global product safety authorities, LG Energy Solution ("LGES") announced a recall of certain home energy storage batteries. The home batteries can overheat in rare circumstances, posing a risk of fire and emission of harmful smoke.

Is LG Energy Solution replacing ESS home batteries free of charge?

LG Energy Solution is replacing affected ESS Home Batteries free of charge as replacement units become available. LG Energy Solution, its distributors, and its installers are attempting to contact owners directly, but consumers with recalled batteries may also contact LG Energy Solution to schedule a free replacement.

Is LG Energy Solution a good brand?

Already known for making quality, dependable products and appliances, LG Energy Solution is a house hold name that you can trust. Unlike most home battery makers, LG Energy Solution is a global battery cell manufacturer, manufacturing the battery cells that go in the home battery.

How do I contact LG Energy Solution?

Contact LG Energy Solution if you need assistance by phone at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, or by email at [email protected]. The ESS Home Battery's unique serial number, which is located behind the access door at the bottom right of the unit, will determine if that battery is affected.